Shipping policy
Shipping Policy
Last updated: October 14, 2026
Thank you for shopping with Lilla’s Art Studio. This policy explains how orders are processed and shipped, as well as what to expect after placing your order.
Order Processing
Orders are usually processed within 1–3 business days unless otherwise stated on the product page.
Art prints may be produced and fulfilled by one of my print-on-demand production partners and may therefore require additional production time before shipment.
You will receive a shipping confirmation email with tracking information where available.
Shipping Methods & Delivery Times
Available shipping options and estimated delivery times are shown at checkout.
Delivery times are estimates and cannot be guaranteed. They begin once your order has been dispatched and may be affected by carrier delays, customs processing, weather or other circumstances outside my control.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, product and available shipping method.
Any free shipping offer will be clearly displayed at checkout where applicable.
International Orders, Customs & Import Charges
International orders may be subject to VAT, customs duties, import taxes, brokerage fees or carrier handling fees depending on the destination, value of the order, country of origin and location from which the item is shipped.
Where taxes or import charges are collected at checkout, they will be shown before you complete your purchase.
If such charges are not collected at checkout, additional amounts may be payable before or at delivery and are the customer’s responsibility unless otherwise required by applicable law.
Orders shipped between EU countries are generally not subject to customs duties. However, some print-on-demand products may be fulfilled from a location outside the EU, in which case import taxes or customs charges may apply depending on the order and destination.
Customs processing may also affect delivery times.
United Kingdom
Orders delivered to the United Kingdom may be subject to UK VAT, customs duties or carrier handling fees depending on the value and origin of the shipment.
Where applicable, charges collected at checkout will be shown before the order is placed. If charges are not prepaid, additional fees may be due on import.
Canada
Orders delivered to Canada may be subject to GST, HST, PST, QST, customs duties, import taxes or carrier handling fees.
Where applicable, charges collected at checkout will be shown before the order is placed. If they are not collected at checkout, they may be payable on delivery.
Switzerland
Orders delivered to Switzerland may be subject to Swiss import VAT, customs clearance fees or carrier handling charges.
Where applicable, charges collected at checkout will be shown before the order is placed. If they are not collected at checkout, additional fees may be payable upon import or delivery.
Order Tracking
Where tracking is available, you will receive a tracking number and link once your order has shipped.
Please allow some time for tracking information to update after dispatch.
Shipping Destinations
I currently ship to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland the United Kingdom and the United States.
Available destinations and shipping options may vary depending on the product.
Address Accuracy
Please check your shipping address carefully before completing your order.
If you notice an error, contact me as soon as possible. I cannot guarantee that an address can be changed once an order has entered production or been dispatched.
Lost, Damaged or Delayed Packages
If your order arrives damaged, does not arrive, or appears to be significantly delayed, please contact me at lillaalbinart@gmail.com with your order number.
I will investigate the issue and work with the carrier or fulfilment partner where necessary.
Order Changes & Cancellations
If you need to change or cancel an order, please contact me as soon as possible.
Changes cannot be guaranteed once an order has entered production or been shipped.
Custom or personalised artworks may be subject to different cancellation terms. Please see the Returns and Cancellations Policy for further information.
Questions?
For any questions about shipping, please contact: